Honestly, when my son told me the only thing he wanted for Christmas was the Pacific Rink Player bag for Christmas I baulked. He already *had* a bag and the one he wanted was considerably more expensive than others I could buy locally, but I knew that the quality of Pacific Rink is high end after seeing the design and build of his Pond Pack that we got last year.
The Customer service I received when I placed my order was beyond expectations and they were able to provide a discount for Canadian military famiy which was very much appriciated.
Should I have waited for Christmas to give it to my son? Probably... but then 2 months of the season would have been gone, so I succumed to my urge to give it to him early and not only does he love it, but the bag has helped him keep his bag so organized that I haven't had to run out to pick up a forgotten item of gear since he's gotten it which makes the bag worth more than what I paid!
Black and Red