HOW IT WORKS

We pride ourselves on building bags that last, which is why we use high quality, fabrics, materials, and hardware. The goal is for you to have this bag for a long time. That being said, we know accidents happen; a buddy steps on your zipper with his skates, or you slam a buckle in a car door. That's why we designed most pieces of our hardware to be replaced. Let us help you get your bag to full strength and back in the lineup!

REPAIR FORM

Proof of purchase is required for all warranty items.

Full Name

Value is required

Email Address

Value is required

Phone

Order Number

ISSUE

Check all that apply

Zipper

Buckle

Strap

Other

Value is required

Enter any additional information that could help us repair your bag.

Thank you! We will get back to you in the next 24 hours.

PACIFIC RINK WARRANTY

Pacific Rink stands behind its bags and warrants it against defects in manufacturing and workmanship from 180 days from the consumer date of purchase. Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear. Please read here for a full breakdown of our warranty.

NEED HELP?

Please text us at (310) 341-2312

repairs@pacificrink.com (Please allow 24/48 business hours for a response)